Contact Us
Get in touch with our team for inquiries, quotes, or support.
Contact Information
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday: 9:00 AM - 12:00 PM (GMT+8)
Sunday: Closed
Our Location
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Frequently Asked Questions
What are your shipping options?
We offer various shipping options including sea freight, air freight, and express delivery. The shipping method depends on your location, order volume, and delivery timeline requirements.
Do you offer customized products?
Yes, we offer customization services for our products. You can specify your requirements regarding size, color, material, and design features. Please contact our sales team for more information.
What is the minimum order quantity (MOQ)?
Our MOQ varies depending on the product type and customization requirements. For standard products, the MOQ is typically lower than for customized items. Please contact us for specific MOQ information.
What payment methods do you accept?
We accept various payment methods including PayPal, VISA, MasterCard, Union Pay, Alipay, WeChat Pay, T/T (Bank Transfer).
How long is the production lead time?
Production lead time varies depending on the product type, order quantity, and our current production schedule. Typically, it ranges from 15-30 days after order confirmation and deposit receipt.
Do you provide samples before bulk orders?
Yes, we can provide samples for quality assessment before placing bulk orders. Sample costs may apply, which can be refunded or deducted from your bulk order.